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Vicostone Global

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E: info@vicostone.com

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Os designs modernos cobinados com boa qualidade e habilidade permitem-nos a criar as superfícies do quartzo exóticas e lindas, refletindo as suas características em cada detalhe

As nossas perguntas mais frequentes

What is Vicostone?

Is Vicostone more durable than granite?

Can Vicostone be used for fireplace surrounds?

  • What is Vicostone?

    Vicostone is a quartz based engineered stone made for kitchen countertops, bathroom vanities and other interior surfaces. It is made with up to 93% natural quartz minerals mixed with safe inorganic binders and resins. Vicostone is manufactured using authentic Bretonstone® technology and is sold in the United States under the brand names Vicostone, PentalQuartz and Pompeii Quartz.

  • Is Vicostone more durable than granite?
    Vicostone is harder than granite and engineered for busy interiors. Granite has to be regularly sealed and polished to fight off stains and scratches, while Vicostone is made to withstand regular use without the need to purchase specialty sealers or waxes. All Vicostone products come with a 10 to 15 year limited warranty.
  • Where is Vicostone made?
    Vicostone is made in Hanoi, Vietnam. All Vicostone slabs come from the same Hanoi factory and go through rigorous checks for quality and consistency.
  • How much does Vicostone cost?
    Vicostone is a smart investment for homeowners and professionals looking for the best value in surface solutions. Contact your nearest Vicostone dealer for a quote.
  • Is Vicostone safe for food preparation?
    VICOSTONE is NSF certified for food safety and GREENGUARD Gold certified to be free of volatile organic compounds. VICOSTONE is proven to be microbial resistant by reputable organizations and completely safe for food preparation.
  • Can Vicostone be used outdoors?
    Vicostone is meant for interior applications only. Outdoor use is not recommended.
  • Does Vicostone produce off-gasses?
    Vicostone is GREENGUARD Gold certified for use in sensitive environments like schools or healthcare facilities and produces no off-gasses or volatile organic compounds (VOCs).
  • How do I clean tough stains or dried spills?
    Most messes and spills on Vicostone can be cleaned with a mild soap and warm water. For dried or hardened stains, use denatured alcohol or Vicostone cleaner to help break down the problem area and scrub with a non-scratch pad. Never use abrasive chemicals such as acetone, paint thinner or bleach on Vicostone. For more information on cleaning Vicostone including a list of approved cleaners, visit our Care and Maintenance guide.
  • Is Vicostone heat resistant?
    Vicostone is heat resistant but not heat proof. Always use a heat pad or trivet to avoid permanent damage to your Vicostone.
  • What size are Vicostone slabs?
    "Vicostone is available in the following slab sizes: Standard: 119"" x 56""; Thicknesses: 1/2"" (1.2CM) (selected colors) Standard: 119"" x 56""; Thicknesses: 3/4"" (2CM) & 1 1/4"" (3CM) Jumbo: 130"" x 65""; Thicknesses: 3/4"" (2CM) & 1 1/4"" (3CM) (selected colors) *Cut-to-size items are available upon request"
  • What cleaners or detergents can I use on Vicostone?
    Use only mild detergent and water for daily routine cleaning. Non-abrasive cleansers with a neutral pH (pH between 6 and 8) are recommended. Denatured alcohol or Vicostone cleaner should be used for tougher spills and messes. Never use heavy-duty chemicals like acetone, bleach or paint thinner on Vicostone.
  • Do I need to seal Vicostone?
    Vicostone is a nonporous surface and never needs sealing. It is engineered to resist stains and block harmful bacteria from penetrating the stone.
  • Do I need to polish Vicostone?
    Vicostone never needs to be polished.
  • Can I cut on Vicostone?
    Vicostone is scratch and chip resistant but not damage proof. Always use a cutting board and avoid dropping sharp knives and tools on the surface.
  • Is Vicostone good for the environment?
    Vicostone considers environmental protection as a top priority. Building a better and greener environment for today and for future generations lies at the core of VICOSTONE’s business ethics. Certified to ISO 14001:2004, all VICOSTONE activities are tightly controlled and annually audited by the International Organization for Standardization (ISO), creating and protecting a sustainable development.
  • How long does Vicostone last?
    Vicostone offers a 15-year residential warranty and 10-year commercial warranty on all of its products. With proper care and maintenance, Vicostone can last a lifetime.
  • How do I register my warranty?
    Visit our Warranty Registration page to submit your information. You'll need your product name, slab number and run number from your Vicostone dealer.
  • Will my countertop look like the design on the website?
    Computer and phone screens display colors differently. Please order samples of our designs from our website to see the true color of our products. Vicostone quartz is engineered to have consistent movement and veining. However, differences in patterns and shade will occur between production runs. Please consult with a Vicostone representative for questions regarding specific designs.
  • Can I put a hot pot on Vicostone?
  • Can I put a hot pot on Vicostone?
  • Can Vicostone be used on floors?
    Yes. Please see our installation guide for more details.
  • Can VIcostone be used on walls?
    Yes. Please see our installation guide for more details.
  • Can Vicostone be used for fireplace surrounds?
    Yes. Please see our installation guide for more details.
  • How do I become a Vicostone dealer?
    Please contact your nearest Vicostone distributor or send a request to our US headquarters.
  • Where can I buy Vicostone?
    Use the store finder on our website.
  • Will I see seams in my Vicostone?
    Although seam appearance can be minimized, they will always be visible. It’s best to discuss seam placement and appearance with your fabricator/installer prior to installation.
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